1. Who we are

Outsource Solutions is responsible for the personal information collected through outsourcesolutionsbd.com. This policy explains how we collect, use, share and protect information when you visit our website, contact us, register your interest in working with our Dhaka team, or sign up for webinars, events and related notifications.

Responsible business: Outsource Solutions.
Trade Licence No.: TRAD/DNCC/037918/2025.
Office: House 429, Road 30, Mohakhali DOHS, Dhaka, Bangladesh.
Privacy contact: info@outsourcesolutionsbd.com

2. Information we collect

We collect the information you provide: your name, email address, phone number, current city, qualifications, relevant experience, preferred role and CV. Your IELTS result is optional. We also keep your recruitment correspondence, relevant interview or assessment notes, and a record of the consent you give. If references or additional checks are needed later, we will explain them before collecting that information.

Our website and its service providers may process technical information such as your IP address, browser and device details, access times and security events to deliver and protect the service. See section 8 for website technologies.

Please provide only information relevant to your application, enquiry or event registration. Do not upload national ID or passport copies, bank details, or unnecessary information about your health, religion or family. Please obtain permission before giving us another person’s contact details, such as a referee’s.

3. Why we use your information

We use your recruitment registration to assess your experience against suitable Dhaka-based roles within our group, communicate with you and organise recruitment activities. This includes recruitment coordination, candidate assessment and related HR administration across our group companies and brands. We also use information where necessary to keep recruitment records accurate, protect the website and meet applicable legal obligations. We do not sell applicant information or use registrations for unrelated advertising.

We ask for your consent to use your registration and CV for recruitment, including the internal group sharing described below. You can withdraw it by emailing us. This will not affect processing already carried out lawfully, but may mean we cannot continue considering you. Where processing is required or otherwise permitted by law, we will use it only for that purpose and explain any relevant retention requirement.

4. Sharing within our group

We may share your registration, CV and relevant recruitment information internally with authorised recruitment, HR and management personnel across companies and brands within our corporate group. Our group means Outsource Solutions and businesses under common ownership or control, including those operating under different brand names. Sharing of recruitment information is limited to the recruitment and related administration purposes described in this policy, including consideration for suitable Dhaka-based opportunities across the group. For webinars and events, authorised personnel within the same group may access registration details only to organise and deliver the event and manage communications you have requested. Event registration does not automatically add you to our recruitment records or allow other group brands to send unrelated marketing.

Group access is limited to people who need the information for their work and is subject to confidentiality and appropriate data-protection arrangements. Each group company receiving information must use it only for the stated purposes and comply with applicable data-protection requirements. We do not share your CV with external clients, independent recruiters or unrelated businesses for their own recruitment or marketing purposes. Your CV is not published on the website.

We also use service providers to support website operation, application storage, email, security, event registration and webinar delivery. These providers are outside our group and may process information only as necessary to provide their services under appropriate data-protection arrangements. We may disclose information where required by law.

5. Storage, overseas access and security

Authorised group personnel may access your information in Bangladesh or the United Kingdom for the purposes described in this policy. Supporting service providers may also process information outside Bangladesh. The same purpose and access restrictions apply to overseas group access. Where information is accessed or transferred internationally, we will meet applicable legal requirements, provide required information and obtain any necessary consent. You can contact us for details of the group companies or providers receiving your information and the safeguards applying to a particular transfer.

We take appropriate technical and organisational steps to protect personal information and restrict access to authorised users. No system can be guaranteed completely secure. If a security incident affects your information, we will assess it and take the notification and other steps required by applicable law.

6. How long we keep information

We keep recruitment information only for as long as it is needed for the purpose for which it was collected. We determine this by considering whether recruitment is ongoing, whether you have agreed to be considered for future opportunities, and any applicable legal recordkeeping requirements. We review retained information and remove records that are no longer needed. You can withdraw your consent or request deletion at any time.

Information no longer needed is deleted or anonymised. Any information that must be retained to meet a legal requirement is kept only for the necessary period and purpose. If you join us, relevant information will become part of your employment record and we will explain the separate employee retention arrangements. Deletion procedures also cover recipient group companies, service providers and retained copies as required by applicable law.

7. Your choices and rights

You may contact us to ask about our use of your information, obtain access or a copy, correct inaccurate details, withdraw consent or request deletion. You may also request restriction, object to processing or request transfer of your information where those rights apply. If you are concerned about an automated assessment, you can ask how it was used and request human consideration where applicable.

Email info@outsourcesolutionsbd.com, preferably from the address used to register. We may ask for proportionate information to verify your identity. We will respond within the applicable legal time limit and explain any lawful reason we cannot meet a request in full. You may also raise a complaint with the competent Bangladesh data-protection authority, subject to the applicable complaints procedure.

8. Cookies and third-party services

The website may use essential technical features to operate the registration form and protect it from misuse. External services, such as fonts loaded from Google Fonts, may receive your IP address and browser information when your browser connects to them. You can manage cookies through your browser settings; blocking essential features may affect how the website works.

If optional analytics or advertising technologies are introduced, we will explain their purposes and the choices available to you, and obtain consent where required. Your recruitment or event registration consent does not also provide consent to unrelated advertising.

9. Webinars, events and notifications

If you select “Notify me”, we collect your email address and the event you are interested in. If you register for an event, we may also collect your name and your communication choices. If you attend, we may also process attendance details and questions, chat messages or feedback you choose to submit. You do not need to provide a CV to register for an event.

We use these details, with your consent, to send the requested announcement, manage your booking, provide joining instructions, reminders and event changes, and send relevant materials or a feedback request after that event. “Notify me” relates to the selected event; it is not a subscription to general marketing. You can withdraw your request by emailing info@outsourcesolutionsbd.com. Without the contact details needed to organise your place, we may be unable to complete your registration or send joining information.

Invitations to other webinars or events require a separate, optional opt-in. You can unsubscribe using the link in those emails or by contacting us. Your choice will not affect a recruitment application or your ability to attend an event you have booked. We do not use event attendance, questions or feedback to assess you for employment unless you separately agree to that use.

We may use external registration, email and webinar platforms to deliver events. We will identify the relevant platform and link to its privacy information in the registration or joining information. Depending on the platform and how you participate, your display name, questions, chat, voice or video may be visible to other attendees. We do not publish attendee contact lists or provide them to external organisations for their own marketing.

If an event will be recorded, we will explain this during registration and before recording starts, including what will be captured, why, who will receive it and how long it will be kept. We will obtain any consent required by law. We will not publish your identifiable image, voice or contribution for promotional purposes without your separate permission. Joining an event alone is not permission for that promotional use.

We keep event information only while needed to administer the event, provide the stated follow-up, resolve enquiries and meet applicable legal requirements. We then delete or anonymise it. Optional mailing-list details are reviewed periodically and removed when no longer needed or when you unsubscribe; we may retain a minimal record of your opt-out to respect your wishes. Any recordings follow the retention information provided for that event. The group-sharing, security, overseas-access and privacy-rights provisions in this policy also apply to event information.

10. Updates and contact

We may update this policy when our recruitment or event practices, website or legal requirements change. The date at the top shows the latest update. We will draw significant changes to your attention where appropriate and seek fresh consent where required. For privacy questions or requests, contact info@outsourcesolutionsbd.com or write to our office address above.